Kemper Player - Kemper gives away Morphing for FREE

[Mongillo19]

Something Fender could learn.

Hasn't fender been constantly updating the TMP?

 

[laxu]

So what Kemper did isn't unusual. It's called price discrimination, kind of what airlines do in types of seating. The logic is to capture as many customers as possible by offering different levels to suit one's needs. The mistake they likely made is pricing it too aggressively, and then of course, changing pricing, which, while not unique, obviously irks the early adopters. Conversely, over the years, they have been quite generous in upgrading their system gratis, so I think we probably owe them a little break here, and put everything in balance. I"m pretty confident they'll ultimately do the right thing. It's still a fantastic product, and they are constantly upgrading it. Something Fender could learn...

I'd say Kemper owners don't owe them anything. The upgrades are a selling point, same as Line6 or Fractal. It builds trust and long-term viability for the products.

I do agree that the pricing was not great and "altering the deal" only like 5 months after those tier upgrades were released is going to leave a bad taste in the mouth for early adopters. Even if it makes the upgrades more enticing to people who just jump in.

 

[Sedaxel]

Hasn't fender been constantly updating the TMP?

Well, I think the TMP was excessively lacking, so they were forced to update it. There was no option.

Now, when they get to put the TMP on the same level of others, then let's see if they keep free updates. They maybe will... For the price, doing otherwise would be hard to swallow.