EU pricing often drives me mad. They're trying to tell you it's shipping, customs, taxes and what not. As if a unit made in China wouldn't have to be shipped to the USA. Or as if there were no customs. In the end, all they're doing is shafting their customers.
I've seen it also justified by an extra year of warranty - which is mandated by EU, and offered by the competition too. Plus how often does a Fractal break anyway that you'd care about the extra warranty?
This is what the EU pricing looks like.
I picked the QC for reference because labor in Finland is expensive compared to assembling the entire unit in China. NDSP's factory is literally right in the middle of Helsinki, so not a cheap location in the boonies either. So I think Fractal vs NDSP would be at least reasonably comparable as companies.
Helix Floor is just an extra data point.
Thomann vs G66 pricing used.
For VAT price, I used Finnish VAT 25.5%

US prices are before tax.
Product | Price € incl VAT | Price € without VAT | US price converted to € | US Price $ |
---|
Fractal FM9 Mk II Turbo | 2420 | 1928 | 1556 | 1800 |
Neural DSP Quad Cortex | 1599 | 1274 | 1555 | 1799 |
Line6 Helix Floor | 1222 | 973 | 1124 | 1300 |
Very different pricing strategies here.
- NDSP and Line6 are doing roughly "US price before tax = EU incl VAT price". So they sell the unit a bit cheaper in the EU but for the end user the cost seems similar to their US brethren.
- G66 price for Fractal is "take the US retail price in € and add 372 € up top".
"Well, G66 needs to get paid too!" but so does Thomann. Both are resellers/distributors that take their cut. Same for Sweetwater. Fractal in the US is the only one selling direct to US customers.
If Fractal used the NDSP/Line6 pricing strategy, FM9 would be closer to 2000 € w/ VAT. IMO that would be more in line for "Fractal premium".
Instead I have a hard time justifying paying an extra 821 € over a QC. I'm not saying this as a "I think QC is better than Fractal" point. I'm saying it as "Fractal is not 821 € / 51% better".
Fractal's UK pricing seems to be only about the VAT difference between EU vs UK.