They had an all-in-one MIDI Keyboard Audio Interface, the KB37, in the PODxt days. That and all those different Toneport audio interfaces.
Well, while these were quite nice from a functional POV, the hardware was as cheap as it gets (which, unfortunately, has been true for some other things as well). I had a Toneport UX2 and it just stopped working for no apparent reason. Was about to purchase the KB37 but didn't because of the Toneport affair.
Over the years I also had:
- A POD 2. That was fine.
- A POD XT. Broke in the middle of a musical show. Top safe enviroment (orchestra pit), device hadn't been moved like for weeks. Repair attempts led nowhere.
- An FBV Shortboard. Rendered useless when the POD XT broke as it's not functional on its own.
- An M13. Two switches broke. Has been incredibly tough to get replacements back then - but hey, at least L6 can't be accused of using standard parts that you could easily replace by simply visiting the next electronic retailer. PSU got roasted at one point in time too. Not too tough to replace, but why in the world would the M13 need an AC outlet, so I had to order one instead of just using one I have hanging around in spades?
- A Helix Floor. Tune/Tap switch broke with the previous owner. A home dweller who never played a gig and had the unit sitting on a music stand pretty much all the time.
As you can see, all in all, my personal track record regarding L6 hardware is extremly bad. It almost couldn't get worse. Much of these events happened to other folks, too, especially regarding the M13 and Helix switches.
And no, I'm not treating my hardware in a particularly rough manner. My GT-5 and GT-10 (plus several other devices, but these are the ones that got stepped on like mad) are still working pretty much as on day one, only had to open them up once or twice to clean them. No technical issues, though.
I think that's something where L6 should up their game. Yeah, I know, I know, anecdotal evidence, "I'm using my unit XYZ since decades without issues!" and all that - but when you look around, you will find several folks who had to have their HX series devices serviced. IMO too many to just ignore these issues.