Like i said their answer was longer, argumented and respectful no problem and i thanked them for taking the time to answer.I think both sides can be true here
No doubt I think we all wish it was cheaper to buy a fractal unit in Europe. I think we can all admit the current price point is not feasible for many and thus a big component as to why someone may opt for another product
I don't think OP did anything wrong by voicing their concern about the price difference via email. Obviously fractal is aware of it but I think we all have the right to voice a concern or complaint as long as it is in a respectful manner. Also, if this Shopify is truly to help with costs in Europe, they realize it's an issue.
It can also be true that fractals reply to the OP was not the greatest (assuming what OP posted is legit, personally I'm surprised they gave any estimate of units sold, no matter how vague as Cliff is usually very private with sale numbers). They simply could have acknowledged the concern and stated they understood the frustration and are always looking for ways to make their products more readily available. There was no need to say "we sell thousands of units, therefore this isn't an issue".
I forgot what it was to post on that kind of forum.
I don't judge the business or the persons, etc ...
I just post some facts about prices on an item because that's the subject of the thread so i thought it could be interresting for those who are not living in France (or Europe in general ?) to know what we (customers) have to pay for an FM9 here.
For example, in France, like 6 months ago (before Stadium announcement) there was something like 700 euros difference between an Helix Floor and a FM9 ... that's not nothing when you have to make that kind of purchase.
Have a nice day.
Gotcha. Not that you have to do it but I think seeing the full answer would help.Like i said their answer was longer, argumented and respectful no problem and i thanked them for taking the time to answer.
There should'nt be any second guessing ? My point was'nt to deny Fractal, my point was to share the fact that comparing prices between Line6 and Fractal is not the same reality in US or in Europe.Gotcha. Not that you have to do it but I think seeing the full answer would help.
Again, you have no obligation to but it's going to leave room for people to second guess things
I did. What makes you think I didn´t? What about almost any other brand that sells overseas?Have you even considered the possibility that FRACTAL sells the units for the same price, and that it costs more to consumers in Europe because there is a lot more work and cost involved in getting the product to you in Europe than there is in setting it on a loading dock for UPS to pickup and deliver directly to an American customer with no middle man, no customs, no taxes, no warehousing, no inventory etc.
I did. What makes you think I didn´t? This is just about A REPLY form Fractal. Not Fractal per se. The question is more focused on G66 and the exagerated margin applied... to then reply that seems to indicate that there´s no need in getting a more optimal distribution styrategy because people pay anyway. Maybe it´s justified, maybe not, but this is all about the reply. If you don´t understand that, it´s OK, but it doesn´t give you the right to insult me.Have you also considered that Fractal can't build a million FM9's every month? They are a small business with limited production. They sell everything they are able to make. To make more units would cost them more in one way or another so they don't want to. Why should they spend more of their money so they can sell you a cheaper FM9? That's not ethical, that's stupid.
Wow... mate, take a walk, or go to have a shit. It look like you desperately need it.You are coming off as extremely entitled and extremely ignorant.
I mean, c'mon back at yaThere should'nt be any second guessing ? My point was'nt to deny Fractal, my point was to share the fact that comparing prices between Line6 and Fractal is not the same reality in US or in Europe.
C'mon people !
Well sure if we're just wishing for things that won't happen then I'll take one too. Maybe Cliff could deliver it and set it up for me too.
See, we're in for a group buy. We could demand IK alike conditions. Buy an FM9 and get an FM3 for free.
Not gonna play that game ;-)I mean, c'mon back at ya
your first post on this forum is to (maybe) entirely misquote a response from Fractal that you (maybe) got by way of an email that we don't know really exists (maybe)....
a bit sus in my view
I could help facilitate this!If you want to do a group buy, order a bunch of them in the US and import them to Europe on your own.
This thread LOL.Assuming Fractal doesn't want to take a price cut, please explain what the non-greedy but still profitable enough to be worth their time distributor markup should be. The distributor has costs and risks, and they have other ways to spend their resources and time, so make sure you factor that into your calculation of the proper markup.
Or maybe consider you don't have a fucking clue about what it takes to distribute products internationally and you just feel entitled to pay less just because.
See, we're in for a group buy. We could demand IK alike conditions. Buy an FM9 and get an FM3 for free.
FWIW, Tefun's observation supports the overall response to the OP up to that point: that the flagship Line 6 products remain more affordable than FAS for a lot of customers.I forgot what it was to post on that kind of forum.
I don't judge the business or the persons, etc ...
I just post some facts about prices on an item because that's the subject of the thread so i thought it could be interresting for those who are not living in France (or Europe in general ?) to know what we (customers) have to pay for an FM9 here.
For example, in France, like 6 months ago (before Stadium announcement) there was something like 700 euros difference between an Helix Floor and a FM9 ... that's not nothing when you have to make that kind of purchase.
Have a nice day.
also, probably replying whilst sitting in a hotub that does have a touch screenP.S. "We sell thousands unit per year (sic)" is exactly the response I would expect if I emailed Cliff directly telling him how batshit his UI/UX is.![]()
I could help facilitate this!
Send 10 to my address in the states and I'll ship 9 back out