No need for apologies! I can try to help. Here's the spec for your interface:
View attachment 14655
Under "max input level," it says Instrument: -3 dBu. (That is kinda weirdly low for an instrument input, but...) What this means is that,
with that input's gain knob set to min and the selector for instrument engaged, it will convert a -3 dBu analog signal to a 0 dBFS digital signal.
For Neural's plugins, we have this conversion info:
Since -0.79 dBu = -13 dBFS for Neural's models, then 12.2 dBu = 0 dBFS (add 13 to each side). This is the reference level they used for making the models.
Going back to your interface, it converts -3 dBu to 0 dBFS, so we have to compensate: set the input to the NDSP plugin to a value of - (12.2+3) = -15.2 dB. The reason we have to drop the input level is because your interface is converting a smaller analog signal to a larger digital one than the reference they used, so we lower the input in the plugin to correct this offset.
TL;DR #1: With your interface set to instrument level, the gain knob at minimum, and the pad disengaged, set your Neural plugin's input trim to -15.2dB.
Now, about the pad: I don't see a value for it anywhere in the spec sheet, so we're guessing here. Let's say it really is a 20dB pad. With the pad engaged, now your interface converts 17 dBu to 0 dBFS. (-3+20 from the pad = 17). So to get it to the reference level used by Neural, you need to
add 4.8 dB (17-12.2) of input trim in the plugin.
TL;DR #2: IF the pad on your interface really is 20dB (I can't confirm that!), with your interface set to instrument level, the gain knob at minimum, and the pad engaged, set your Neural plugin's input trim to +4.8dB.