Mongillo19
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I'm genuinely curious how much Doug is involved with the product.
I feel like he is definitely more of a backseat driver at this point but who knows.
NDSP Quad Cortex
- Thread starter Jarick
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I feel like he is definitely more of a backseat driver at this point but who knows.
Jarick
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I got the e-mail this morning, lots of general information about how I use the QC and then what you like/dislike. Pretty standard survey.
It's entirely possible they are just sending it out for engagement purposes, but hopefully it's a good faith touchbase with the customers.
Yeah, it feels like the only public-facing stuff these days is done by Francisco Cresp and Dan, the CMO. Doug's free to enjoy all of the steaks, wine and gym equipment he can stand.
laxu
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NeuralDSP as a company pops up in Finnish business magazines occasionally. Doug Castro and Francisco Cresp seem to be the ones interviewed.
I think they are mainly running the business side of it and probably much less involved in the actual development. This is very normal when a company grows large enough.
Mongillo19
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Nothing wrong with that!
Mongillo19
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Definitely! Not everyone is going to be or has to be a Cliff to have a successful business.
I feel like he has taken a step back tho compared to when it launched. Which may not be a bad thing
And by a step back I mean posting about what's to come lol
Mongillo19
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I still think it would be pretty cool. Although it would probably have to be a form factor of us submitting questions to the mods who then put them in the thread.
We all know an open AMA would end badly
No hate here. Guy's got a good life and he's a family man too. Checks all the boxes. That's awesome for him.
CEOs, in general, are ill-fitting for the role of day-by-day shilling/comms for a product or company (see: Musk, Elon). Two different skillsets that rarely exist in the same individual.
Achilles
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Jarick
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Yeah, most CEO's I've met are not the right people to do frequent communications with customers. There's usually a whole department for marketing and customer experience for that purpose. CEO's are much better at dealing with investors, business partners, and delegating out to their senior leaders.
If I were NDSP, I would try and re-launch the QC essentially, acknowledging and owning the issues from the original launch and beyond, wearing the criticism, but making everything whole. That would put an end point on the troubles. So let's say that plugin integration launches on June 1, with a target of having all plugins completed by lets say November 1, and then you can re-launch all of that in time for black friday sales.
Transparency is the right move, and they took steps there with the blog updates, but clearly there wasn't prioritization from a development standpoint because not much actual updates have been done over the last several months.
Jarick
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I know we talk about noise with the QC, but here's an interesting one:
I rearranged my home office space (again) and decided to run my guitar into the HX Effects into my Orange Rocker 15 input. Lots of noise, and rolling off the guitar volume or running a noise gate in the HX didn't help at all. Plugged directly into the Orange, no noise at all.
Swapped the HX for the QC, fired it up, no noise at all. So even though the power supply is a stupid cheap dinky wall wart, it works really well without noise.
I do really wish they would sell a premium adapter that had a standard 3 prong plug. There has to be some kind of laptop power supply that would work and is more robust.
I rearranged my home office space (again) and decided to run my guitar into the HX Effects into my Orange Rocker 15 input. Lots of noise, and rolling off the guitar volume or running a noise gate in the HX didn't help at all. Plugged directly into the Orange, no noise at all.
Swapped the HX for the QC, fired it up, no noise at all. So even though the power supply is a stupid cheap dinky wall wart, it works really well without noise.
I do really wish they would sell a premium adapter that had a standard 3 prong plug. There has to be some kind of laptop power supply that would work and is more robust.
I know I've been banging the drum for the launch promise accountability, but even I think they'd do more harm than good by revisiting those laughable statements at this point.
Just get 3.0 launched, scrub the inaccurate language still up in multiple places on the site and let's keep it moving.
I'd prefer at this point they just show me how they've changed rather than telling me.
Achilles
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One like what they include with the mini heads would be perfect!
Nice and robust and the brick portion isn't part of the plug - looking at you HX...
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Those cigars aren't going to smoke themselves...
Mongillo19
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Id love to ask in the mythical AMA if there was one thing they could change about the QC launch, what would it be
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I'd like to see an NDSP AMA, but for all the reasons touched on above, not with Doug. I'd rather see a hands-on project manager or tech lead jump in. Someone with a realistic take on what is or isn't to be expected in the near future. Someone who understands costs and tradeoffs and execution. I.e. Not a pandering yes man who's just going to take whatever rope he's given and hang himself with it.I still think it would be pretty cool. Although it would probably have to be a form factor of us submitting questions to the mods who then put them in the thread.
We all know an open AMA would end badly
(I honestly did not mean for that to sound as mean as it does.
)
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I'm skeptical. Whatever the power supply sees at the wall, the QC itself is still only seeing two poles at its own barrel jack connector.
It's true that other gear with similar design is susceptible to environmental noise issues, too. A lot of people seem to think this is somehow unique to the QC. It's also very easy to veer into non-scientific method (i.e. too many variables) when comparing noise on one product to another, since it's easy to lose track of where noise gating/ reduction is occurring.
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"I'd have ordered the filet mignon."Id love to ask in the mythical AMA if there was one thing they could change about the QC launch, what would it be
laxu
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Oof, I hate those on laptops. One of the cables is always annoyingly long and then there's no good place to put the brick and excess cable.
I'd rather have the Apple style PSU block that goes to the socket and then there's a removable cable going to the device it powers.
