Line 6 Helix Stadium bug thread

[mutant_dog]

Hi, not sure if this is a bug or just something happening on my side. For the new matchless preset that came with 1.3 if you go into snapshots and change to snapshot 1 (base), then the sound stops completely. All other snapshots work just fine, but everytime you go to base, the sound stops. I can reproduce this everytime. Could someone confirm this or tell me if I'm doong something wrong?

 

[Orvillain]

It doesn't even say 'Stock' anywhere on the Z PrePost control.

 

[DanRad]

Hi, not sure if this is a bug or just something happening on my side. For the new matchless preset that came with 1.3 if you go into snapshots and change to snapshot 1 (base), then the sound stops completely. All other snapshots work just fine, but everytime you go to base, the sound stops. I can reproduce this everytime. Could someone confirm this or tell me if I'm doong something wrong?

Just confirmed it on my unit. It's fine when it comes up on Snapshot 1 when you load it, but if you go to another snap and then come back, the first four parameters are zeroed out.

 

[dean701]

I opened a ticket for both of the above. I guess I'm bored.
499568 - matchless silent snapshot 1
499567 - no listed stock setting for Z PrePost

 

[Digital Igloo]

I opened a ticket for both of the above. I guess I'm bored.
499568 - matchless silent snapshot 1
499567 - no listed stock setting for Z PrePost

499568 is already fixed and will be in 1.3.2.
499567 is one of the thousand things that's bugged the hell out of me but I hoped no one would notice. Of course it was Drew haha.

 

[dean701]

499568 is already fixed and will be in 1.3.2.
499567 is one of the thousand things that's bugged the hell out of me but I hoped no one would notice. Of course it was Drew haha.

nice thanks very much.

Also put in some feature requests
1) - when assigning a controller to a block, there is no 'clear current assignment' option. (accidentally stepped on a foot pedal controller and assigned a bypass option to it - not easily found to remove it)
2) ahem - the dynamic eq effects block. (parametric eq with thresholds and releases per band)

 

[Digital Igloo]

nice thanks very much.

Also put in some feature requests
1) - when assigning a controller to a block, there is no 'clear current assignment' option. (accidentally stepped on a foot pedal controller and assigned a bypass option to it - not easily found to remove it)

To quickly unassign bypass, tap-hold the Stomp switch and tap Clear Stomp. To quickly unassign parameter control, tap the parameter and tap Clear Controllers.

 

[dean701]

To quickly unassign bypass, tap-hold the Stomp switch and tap Clear Stomp. To quickly unassign parameter control, tap the parameter and tap Clear Controllers.

Thanks but in my case i assigned an expression pedal to bypass the pitch block. There is no stomp button in this case.

 

[slaggi]

Stadium floor: if you change presets in play view, it randomly switches to editor view.

 

[Orvillain]

499567 is one of the thousand things that's bugged the hell out of me but I hoped no one would notice. Of course it was Drew haha.

Sorry dude!

 

[Digital Igloo]

Sorry dude!

You know our interim fix is not to add a "Stock" value label but to remove that sentence from the definition, right? Haha

 

[Orvillain]

You know our interim fix is not to add a "Stock" value label but to remove that sentence from the definition, right? Haha

Hey, as long as the JIRA backlog goes down right? lmao.

 

[EOengineer]

You know our interim fix is not to add a "Stock" value label but to remove that sentence from the definition, right? Haha

 

[dean701]

haven't had this one in a while until today. can't save preset error -5. had to reboot.

 

[DG80]

Is anybody else who uses a load box getting a background 'fizz' on their proxy captures?

Here's a quick audio clip of what I'm hearing on all of my captures, regardless of amp or load box used. It's especially obvious when rolling off the volume. This is an AFD100 on 9/10 with an SG and Arcane Phil X humbucker sized P90s:



It was slightly better with 1.3.1 but it's still there. Raised it with support but I want to confirm others are getting this as well.

Hey @Digital Igloo - is this still a known issue being looked at?

 

[EOengineer]

Hey @Digital Igloo - is this still a known issue being looked at?

Just kind of pulling a thread, but have you experienced this on any captures of amps NOT running EL34s?

 

[DG80]

Just kind of pulling a thread, but have you experienced this on any captures of amps NOT running EL34s?

Yep - my AFD100 has 6550s in it.

 

[Digital Igloo]

Hey @Digital Igloo - is this still a known issue being looked at?

Team is looking at it now.

EDIT: If you can, PM me the UUID of that clone. The UUID is on the Proxy Focus view when that clone is selected. Don't worry about writing it down; a photo will suffice too.

 

[dean701]

another ticket I opened:
with all favorites deleted, presets with previously utilized favorites still shows that the block itself is favorited. (on both the unit and client)
maintenance mode, delete favorites had no impact. all favorites deleted, still favorited with a star on the block itself within the preset.
exporting the preset and re-adding it still shows the favorite.