Line 6 Helix Stadium bug thread

[dean701]

as i posted above. I typed 'stadium' then the open ticket button appears.

 

[molul]

To be fair, in my humble opinion, Line6's entire web ecosystem looks and feels outdated as hell. Especially on mobile, but on desktop too.

 

[Lysander]

As an IT guy, no offense, but FFS just open a ticket. Don't email me, don't call me, don't send me a message on Teams. Just open a ticket.

Seriously. If you expect companies to track issues on random web forums.... well, you're expecting incorrectly.

 

[paisleywookiee]

Seriously. If you expect companies to track issues on random web forums.... well, you'r expecting incorrectly.

That’s not to say they can’t improve upon the experience; I can’t tell you how many companies have dogshit support sites (not saying this is Line 6).

 

[Lysander]

That’s not to say they can’t improve upon the experience; I can’t tell you how many companies have dogshit support sites (not saying this is Line 6).

Hey, at least they have an official tool to report for issue and bugs tickets. Fractal, much as i love them, still insist on using their forums - and don't get me started with NDSP and Discord.

 

[Mongillo19]

Hey, at least they have an official tool to report for issue and bugs tickets. Fractal, much as i love them, still insist on using their forums - and don't get me started with NDSP and Discord.

The nice thing about the QC though is that you can send a bug report right from the unit.

 

[DanRad]

Ouh... It might depend on what you search? I tried and I see results and the option to create a ticket if none of the results are related to what you want to report.

Very strange. I cannot get it to work from any browser, even trying shorter queries.

As an IT guy, no offense, but FFS just open a ticket. Don't email me, don't call me, don't send me a message on Teams. Just open a ticket.

I would if I could.

 

[DanRad]

as i posted above. I typed 'stadium' then the open ticket button appears.

View attachment 59533

I'd missed that the first time. That worked. Thanks!

 

[dean701]

L6 beats this: (it's been down all day - wouldn't Saturday be the most heavily trafficked day for forums? )