You may need to check your email. A response was sent to you at 6:36 PM EST last night - 4 minutes after your last comment. No further communication from you after that.
We hear the feedback from you and others in this thread. Thank you for sharing. It is considered.
I received two emails total. The first at 5:44pm est, you said this was the first/only report of this problem and you would talk to your support team about it.
the second (you carbon copied to support at Tonocracy), at 6:00pm est, you asked if this ‘was happening on all content or just certain assets?
I replied that it was only on the newly added captures.
if you replied after that it never made it to me.
i’m pleased with the prompt initial reply, but it seems like my interpretation of a problem was my not understanding this is not a problem at all but instead it is by design.
I assume that now anyway. Since support would likely know it is working by design and they would have let me know.
I only found out by chance on another forum.
So of course I shared my opinion. If that folder tree is the end product user interface, I can live with it.
Unless you are going to spam it full of product for sale like some of your competitors do. At a minimum filtering and search will be needed though. And we will need to be able to modify all folders which right now we can’t. I already have more than one Amalgum folder for example and the system won’t let me consolidate them.
i don’t mind a company making their additional content available and at a price but my workflow doesn’t need to include sifting through a never ending dump of individual sales offers that decide where they will pile up. And they are going to quickly clutter up the flow to the point I’ll give up, been there a few too many times to yet again set up a system to navigate the wake of a bad idea. *cough* QuadCortex *cough*