Totally - I’ve really appreciated having actual information put onto an website / YouTube and official responses to questions. I tend to not buy and sell gear all the time; I’ll think about it, research as best I can, buy the best I can afford that meets my needs then stick with it / do my best to get the best out of it. Having responses and information is a part of that process and it makes a difference to me.
Totally - I’ve really appreciated having actual information put onto an website / YouTube and official responses to questions. I tend to not buy and sell gear all the time; I’ll think about it, research as best I can, buy the best I can afford that meets my needs then stick with it / do my best to get the best out of it. Having responses and information is a part of that process and it makes a difference to me.
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This is one of these seemingly insignificant things to me, considering there's 0.001% chance I'd buy an MKII after seeing how good tonex V2 is on my tonex one, and how I like IK multimedia a lot more as a company, imperfections and all....
..... But it does screw with my head a little. There's the feeling of wanting to fix the date on their site myself. Because the info is wrong. And that's annoying. God damnit
Heck: how much work could it possibly involve to just update the date? You don't even need to mention specifics about when it comes out. Just don't freaking have incorrect info on your site. It's been pointed out to you already.
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@Gary_W I saw your avatar on Kemper forum without a ban, so your punishment is over for now.
But OneEng (EE) was banned. Yet again. I see his avatar with the "locked" sign. That's a Kemper guy I always found quite reasonable and respectful on the Kemper forum.
At this point, it's almost like forum sadomasochism for some to continue participating on there. It's just my own view and perception, but nonetheless.
But OneEng (EE) was banned. Yet again. I see his avatar with the "locked" sign. That's a Kemper guy I always found quite reasonable and respectful on the Kemper forum.
At this point, it's almost like forum sadomasochism for some to continue participating on there. It's just my own view and perception, but nonetheless.
Jarick
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Yeah nothing like driving away one of the few people standing up for your products. Or trying to scare away people from participating in your user community.
He was frequently chastised for posting off topic messages, or at least messages that in the opinion of the mods were off-topic. I guess he did it one too many times, so they permanently banned him.
Even worse than off-topic posts in the eyes of the mods is thread title grammar. If you have a capitalization error, they'll immediately edit your post to correct it, but at the same time, they'll ignore the question you asked
.It is crazy. Some of the true believers there go to snarky butt-hurt almost immediately. I’ve never found OneEng to be wired that way - he’s a true believer for them (or was last time I saw him post) but always did his best to articulate his point politely rather than just say ‘CK is a genius and will make the best device ever……. Soon…. trust in this undeniable fact or you smell’ which is how a couple of the people there come across. Trying to push guys like OneEng away makes zero sense IMO.
Apart from a few folks as described above, there’s lots of decent people there who are long time happy users and many of them are trying to continue supporting the company with money. They believe the owner is a decent, bright guy (as do I) and they would like to support him. No need to test the faith of the true believers in the way they run the official forum right now.
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Agreed. OngEng is (I assume still) a very big Kemper fan, but certainly no attack dog on that forum. From anything I can remember, he'd offer reasons for his views, didn't arrogantly dismiss criticisms, and his comments were not thinly veiled jabs.
If you're Kemper, I would imagine you want people behaving like that on your forum.... Folk super into your products, but who don't go full on crocodile on folk every time there's a perceived threat.
The attack dog role, for me, just creates a cult-like atmosphere that largely looks bad to outsiders.
For sure. Many people are like that.
And I agree that CK is (very) bright. Certainly difficult to deny such a thing, when he essentially took the industry by storm, combining different technologies the way he did (and not only that). No question.
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And I've also liked CK's conduct when it comes to competitors. From what I've seen, he's never come off as directly trying to put others down, in terms of rhetoric , to elevate himself and his company.
That's one thing I always appreciated about him. I don't think it can be said about everybody, even if there's often a relative sense of comradely among people in this relatively small industry.
That's one thing I always appreciated about him. I don't think it can be said about everybody, even if there's often a relative sense of comradely among people in this relatively small industry.
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Badass callout idea for a breakdown in today's music
"GARY_W.....THE TEA IS READY"
*Filthy Breakdown commences
I think this one takes it tbh.
Mongillo19
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ejecta
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Unfortunately this isn’t true for all company forums. Sometimes the prick attitude comes from the top down.
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I think heads of these small companies tend to have an effect on how forums are run.
Some times people say that Cliff, for example, has nothing to do with arguably "toxic" parts of culture around fractal products. If you think otherwise, you're just a "dick head". The issue is supposedly just some fractal followers and such.
But I don't believe that's the whole story. In my book, there's definitely top down reasons, among others, why you see such attitudes along users imo, and forum culture. I'm told about meltdowns on fractal forum when Kemper came out, and it's not surprising.
Or at the very least, it's unlikely there's no historical connection there at all, even if nowadays things are better.
I think some of the same goes for CK and Kemper. Moderators are unlikely to be the sole issue for how the forum is run. Is CK that unaware of what happens there? You would imagine him taking issue with behaviors that have gone on for years and years and years -- but apparently not.
Some times people say that Cliff, for example, has nothing to do with arguably "toxic" parts of culture around fractal products. If you think otherwise, you're just a "dick head". The issue is supposedly just some fractal followers and such.
But I don't believe that's the whole story. In my book, there's definitely top down reasons, among others, why you see such attitudes along users imo, and forum culture. I'm told about meltdowns on fractal forum when Kemper came out, and it's not surprising.
Or at the very least, it's unlikely there's no historical connection there at all, even if nowadays things are better.
I think some of the same goes for CK and Kemper. Moderators are unlikely to be the sole issue for how the forum is run. Is CK that unaware of what happens there? You would imagine him taking issue with behaviors that have gone on for years and years and years -- but apparently not.
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Which isn't me btw saying Cliff and CK = Satan. I think from other statements I've also made, that it's clear I don't believe so.
laxu
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Having spent a good amount of time on Fractal forums, there's definitely a bunch of sycophants with no other ties to Fractal than owning the gear. These can sometimes be "holier than thou, Fractal can do no wrong" type people quickly pouncing on any criticism. Most people are helpful if the user asking for help isn't being a complete ass (e.g totally ignoring given advice).
I would expect CK would see no issue, since it's the moderators pouncing on users and basically cleaning up before anything travels upstream. Kemper doesn't seem to participate on any other forums to my knowledge.
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I think both things are probably the case; that 1) it's unlikely there's no top-down influence at all, on people, but also 2) that some people would show up and act the same on pretty much any forum of high level gear.
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Jarick
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Fractal forum definitely has a lot of fan boys (or brand loyalists if you prefer) but the moderators don't stifle discussion. If I went over and started praising the Fender TMP I'd probably get a lot of flack from the crowd but I wouldn't get flagged and banned for being "off topic".
Manufacturer forums are weird, especially with heavy handed moderation. Mods set the tone and then users will self-reinforce. It's like a social engineering experiment. If mods are really welcoming of different discussions, the people will follow suit. If mods are constantly enforcing and shutting down discussions, users follow suit.
They can be really good about getting excited about a piece of gear or getting help with certain things. Very rarely for any type of criticism even if it's constructive and earned.
Manufacturer forums are weird, especially with heavy handed moderation. Mods set the tone and then users will self-reinforce. It's like a social engineering experiment. If mods are really welcoming of different discussions, the people will follow suit. If mods are constantly enforcing and shutting down discussions, users follow suit.
They can be really good about getting excited about a piece of gear or getting help with certain things. Very rarely for any type of criticism even if it's constructive and earned.
ChordInversion
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Neither do I. It sure seems like a lot of businesses simply don't believe that customers will stop buying their products if they are being treated badly. Fanboy culture may give them that impression, but I would be surprised if it is actually accurate.
I would of course assess these on a case-by-case basis. I wouldn't be put off from a company's product just because they don't keep their fanboys on a short enough leash.
PorcinePicker
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If you go to a business forum to promote, or even to discuss a competitor's products, I can see ample justification for shutting it down. If you go to a business forum to discuss their products and you get muzzled, the problem is obvious.
