I have the same issues. On my phone I get a message saying the Bluetooth connection is only supported from Android 7 and up (my phone is running Android 10).I picked up an X1 but cannot connect with my Windows laptop with USB or with my Android phone via Bluetooth. Anyone else having this issue?
I have two Windows devices that will not stay connected via Bluetooth. Both see the pedal in Windows via USB but on one the Toneprint program does not see the pedal at all, and on the other it sees the pedal but I cannot do anything changes or anything else.... I've tried multiple different cables but still no joy....
The quick start guide states "Connect your computer to your PLETHORA X1 using the included USB cable.". Mine did not come with a USB cable? Did yous?