Fractal Audio Systems AM4 - Amp Modeler

[Sascha Franck]

Watched quite some videos about multiple purpose blocks (mainly boost/amp/cab and delay/verb) and scenes.
Even already thought about making this a new year's present for myself because I could possibly play pretty much any gig with this... if only it wasn't for the footswitch limitations.
Pretty sad IMO, but I simply can't find any satisfying switching layout that'd work in a way I like.

 

[StarF666]

Got my AM4 yesterday and spend half the day playing it with two new guitars that also arrived yesterday. So far a good sounding unit. And an "interesting" experience coming form Helix land back to a menu based editing. I won't say anything about sound (I have no ears). Yet.

But I have an issue with USB. I just cannot get it to work so I cannot use AM4 Edit which further adds to the user experience so far. I tried several USB cables (including the high quality one provided by G66), several USB ports on several computers. Any ideas? I'm on Windows.

 

[Aleksi]

Got my AM4 yesterday and spend half the day playing it with two new guitars that also arrived yesterday. So far a good sounding unit. And an "interesting" experience coming form Helix land back to a menu based editing. I won't say anything about sound (I have no ears). Yet.

But I have an issue with USB. I just cannot get it to work so I cannot use AM4 Edit which further adds to the user experience so far. I tried several USB cables (including the high quality one provided by G66), several USB ports on several computers. Any ideas? I'm on Windows.

Did you install the USB driver?

 

[BROCKSTAR]

Got my AM4 yesterday and spend half the day playing it with two new guitars that also arrived yesterday. So far a good sounding unit. And an "interesting" experience coming form Helix land back to a menu based editing. I won't say anything about sound (I have no ears). Yet.

But I have an issue with USB. I just cannot get it to work so I cannot use AM4 Edit which further adds to the user experience so far. I tried several USB cables (including the high quality one provided by G66), several USB ports on several computers. Any ideas? I'm on Windows.

Did you install the USB driver?

Get it here - https://www.fractalaudio.com/am4-downloads/

 

[Progressive_disclosure]

Quick question: is it possible to use input 3/4 over USB and then output 3/4 to do pre-FX with plugins in a DAW with the AM4? I’d like to be able to for example use Helix Natives Poly Capo before the internal blocks on the AM4. I understand that there would be some latency introduced if course but no additional D/A and A/D conversion.

 

[StarF666]

Did you install the USB driver?

Yes, I did. Problem is Windows cannot establish USB connection. Error message is "Unknown USB Device (Device Descriptor Request Failed)". There are older Fractal forum posts about USB issues with other devices. I also read the FAQ. Most of the time they suggest to use a better USB cable. But I already tried diffrent cables in different lengths on different ports and different computers and I would have expected the G66 cable to work. I'm pretty experienced with USB connections and driver issues. I can even debug USB connections on package level but I just hoped, somebody had an easy solution.

 

[Aleksi]

Yes, I did. Problem is Windows cannot establish USB connection. Error message is "Unknown USB Device (Device Descriptor Request Failed)". There are older Fractal forum posts about USB issues with other devices. I also read the FAQ. Most of the time they suggest to use a better USB cable. But I already tried diffrent cables in different lengths on different ports and different computers and I would have expected the G66 cable to work. I'm pretty experienced with USB connections and driver issues. I can even debug USB connections on package level but I just hoped, somebody had an easy solution.

I had the same error with the VP4 and it was solved by installing the driver G66 support is great, I'm sure they can help you out

 

[StarF666]

I had the same error with the VP4 and it was solved by installing the driver G66 support is great, I'm sure they can help you out

"Unknown USB Device (Device Descriptor Request Failed)" - This exact error?

I even tried manual driver installation through device manager but it won't work because windows doen't get the (required) USB device descriptor form the device. I'll get in contact with G66 tomorrow.

 

[GTR37]

"Unknown USB Device (Device Descriptor Request Failed)" - This exact error?

I even tried manual driver installation through device manager but it won't work because windows doen't get the (required) USB device descriptor form the device. I'll get in contact with G66 tomorrow.

Do you have any antivirus programs running that could be blocking it ?

Try these steps in order
Turn everything off and unplug USB
plug in the USB cable to the computer
So it already connected
Open AM4 edit
Now turn on the AM4 last

 

[FractalAudio]

"Unknown USB Device (Device Descriptor Request Failed)" - This exact error?

I even tried manual driver installation through device manager but it won't work because windows doen't get the (required) USB device descriptor form the device. I'll get in contact with G66 tomorrow.

Turn everything off. Turn on the computer. After the computer is finished booting turn on the AM4.

 

[StarF666]

Turn everything off. Turn on the computer. After the computer is finished booting turn on the AM4.

That was it! I was pretty sure I already tried that but probably not in that exact order. Thank you very much.

 

[Aleksi]

"Unknown USB Device (Device Descriptor Request Failed)" - This exact error?

I even tried manual driver installation through device manager but it won't work because windows doen't get the (required) USB device descriptor form the device. I'll get in contact with G66 tomorrow.

In Finnish, but IIRC pretty much exactly that. I've had 3 FAS devices before the VP4 and still forgot that I have to install the driver

 

[Dimiguitar]

It's not my kind of tone really, and I'm pretty sure I prefer the MKIV, MKV and MKVII over the II.... but... this is what the Stadium should've sounded like out of the box.

Are you referring to the lack of high end?

 

[BROCKSTAR]