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I bought a Lekato WS-70 Wireless thingy on sale. It got here and it sounds bad -- noticeably muffled. Bright guitars are dull and dull guitars are .
I sent an email to customer support early in the day on my day off (hopefully to ge a return/refund going) and they get back to me when i have to make dinner and ask me to make a video showing the problem. Knowing damn well I can't just record a cellphone video to adequately capture and show the difference (likely what they were expecting me to do) I recorded a few DI signals using it, a WS-50, and cable I had laying around, made a video with the audio and some text, sent them some pictures and graffs and all that. Best I could do on short notice from a layman like me.
They got back to me and said they couldn't see the issue from my video. I think they're smoking crack. They want a better video. I think the one I sent them shows the difference. What say you?
Here are the graffs I sent them, using pink noise.
Lekato WS-70 UHF:
Lekato WS-50 5.8:
Roland Instrument Cable (red curve is the WS-70 for visual comparison):
TL/DR/No Comprende Edit: before another "You get what you pay for" comment gets regurgitated: Yes, I understand it's a cheap wireless unit, that's not the real issue. What the real issue is here is the fact that Lekato customer service wanted me to create a YouTube video to show the problem, denied the problem outright, and refused to refund my money.
I sent an email to customer support early in the day on my day off (hopefully to ge a return/refund going) and they get back to me when i have to make dinner and ask me to make a video showing the problem. Knowing damn well I can't just record a cellphone video to adequately capture and show the difference (likely what they were expecting me to do) I recorded a few DI signals using it, a WS-50, and cable I had laying around, made a video with the audio and some text, sent them some pictures and graffs and all that. Best I could do on short notice from a layman like me.
They got back to me and said they couldn't see the issue from my video. I think they're smoking crack. They want a better video. I think the one I sent them shows the difference. What say you?
Here are the graffs I sent them, using pink noise.
Lekato WS-70 UHF:
Lekato WS-50 5.8:
Roland Instrument Cable (red curve is the WS-70 for visual comparison):
TL/DR/No Comprende Edit: before another "You get what you pay for" comment gets regurgitated: Yes, I understand it's a cheap wireless unit, that's not the real issue. What the real issue is here is the fact that Lekato customer service wanted me to create a YouTube video to show the problem, denied the problem outright, and refused to refund my money.
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