Synergy Owners Thread

Yea, I tried every way to connect it to send signal that the instructions mention. Using a guitar amp 4CM, using a guitar amp as a power amp via effects return, using both of the DI (xlr and 1/4”) to other sources of amplification, etc etc.
No matter how you hook it up only the bypassed state of the Syn1 allows signal to pass downstream. I wish there was some way to verify it isn’t the module that is failing to process the sound.
Does everything power up just fine, and the channel switching button changes the channel on the module? That would mean there's power and the module also gets power.

Try replacing the tubes on both the module and SYN-1. Then connecting the SYN-1 in the simplest way possible, e.g guitar -> SYN-1 -> "to fx return" -> amp fx return -> cab.

Might be a good idea to check the fuse too. The manual sucks so it doesn't indicate it, but I think it is next to the IEC jack.

Open up the top case (seems to be just a few screws up top and on the sides) just to check that there are no cables that have become loose or disconnected. Keep your fingers away from any capacitors, and one hand in your pocket.

It's hard to find good pics of its insides, but this is about what it looks like:

1746355972399.png
Screenshot 2025-05-04 at 13.55.37.png
 
Does everything power up just fine, and the channel switching button changes the channel on the module? That would mean there's power and the module also gets power.

Try replacing the tubes on both the module and SYN-1. Then connecting the SYN-1 in the simplest way possible, e.g guitar -> SYN-1 -> "to fx return" -> amp fx return -> cab.

Might be a good idea to check the fuse too. The manual sucks so it doesn't indicate it, but I think it is next to the IEC jack.

Open up the top case (seems to be just a few screws up top and on the sides) just to check that there are no cables that have become loose or disconnected. Keep your fingers away from any capacitors, and one hand in your pocket.

It's hard to find good pics of its insides, but this is about what it looks like:

View attachment 43178View attachment 43179
Thanks! It does change channels and seems to power the tubes based on heat it generates. I suspect the bypass switch is bad because of the way it was packed with remote footswitch crammed in tight, basically 1 thin layer of bubble wrap from switch chassis pushing that switch during every bump in transit. A lot of bumps between Missouri and the east coast…

Normally I would dive deeper but I have no spare tubes handy and since I saw the Syn20 ir is in stock at numerous vendors I now have one coming. After seeing just how big and heavy the Syn-1 is and considering that added features of the Syn20 ir it just doesn’t make sense to keep the Syn-1
I’m taking the failing condition to be a sign from the gods that I need the Syn20 ir. Who am I, a mere mortal, to challenge the gods?
 
Thanks! It does change channels and seems to power the tubes based on heat it generates. I suspect the bypass switch is bad because of the way it was packed with remote footswitch crammed in tight, basically 1 thin layer of bubble wrap from switch chassis pushing that switch during every bump in transit. A lot of bumps between Missouri and the east coast…
The switch seems to work by going into bypass and then into something else.

Normally I would dive deeper but I have no spare tubes handy and since I saw the Syn20 ir is in stock at numerous vendors I now have one coming. After seeing just how big and heavy the Syn-1 is and considering that added features of the Syn20 ir it just doesn’t make sense to keep the Syn-1
I’m taking the failing condition to be a sign from the gods that I need the Syn20 ir. Who am I, a mere mortal, to challenge the gods?
If you own a tube amp, could you steal a few preamp tubes from that to try?
 
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