PSA: Hands Custom pedalboard fees

metropolis_4

metropolis_4

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metropolis_4 said:
Is there anything LESS fun than spending $350 on patch cables…

:blanket
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As it turns out, yes there is. Getting slapped with a $160 tariff fee on a $300 pedalboard :(

Just wanted to throw out a friendly heads up for anyone shopping for pedalboards. Hands Custom are based in Brazil and ship from there. I bought my board from them for ~$300.

A couple months later I got a text from FedEx. At first I thought it was a scam, but it’s legit. I owe them $157 in fees to cover tariffs.

So, friendly non-political heads up: if you order something from them and you’re in the US plan for an additional 40-50% fee on top of the sticker price you pay
 
metropolis_4 said:
A couple months later I got a text from FedEx. At first I thought it was a scam, but it’s legit. I owe them $157 in fees to cover tariffs.
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Uh, weren't the t-words overturned by the SCOTUS and didn't lower courts order refunds?

I would tell FedEx to get their money from the Feds unless they can show the amounts were from legitimate T-words that haven't been tossed.
 
refunds hahahahahhahahaha oh man that made me chuckle


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Chocol8 said:
Uh, weren't the t-words overturned by the SCOTUS and didn't lower courts order refunds?

I would tell FedEx to get their money from the Feds unless they can show the amounts were from legitimate T-words that haven't been tossed.
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Yeah… I wondered about that too.

My guess is that what will happen is I’ll have to pay FedEx, then FedEx will get reimbursed by the feds, but then FedEx won’t reimburse me when that happens.

Maybe I’m being cynical about it, but I’m not expecting FedEx to voluntarily offer reimbursements for fees they’ve collected.
 
That's why I would push back on FedEx to justify the charges. I am trying to get a refund from DHL for a purchase I made and it would be a lot easier had I not already paid them. Might have to try canceling payment from the credit card side.
 
Chocol8 said:
That's why I would push back on FedEx to justify the charges. I am trying to get a refund from DHL for a purchase I made and it would be a lot easier had I not already paid them. Might have to try canceling payment from the credit card side.
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That’s probably smart, but honestly I’m questioning if it’s worth all the hassle they’re gonna put me through to fight it with them. It’s a challenge to even figure out how to talk to a real person at FedEx.

I don’t know if the money is worth the headache… of course I know they probably count on people feeling that way which is also really annoying…

Right now FedEx’s position is “pay us now and if we get reimbursed by the Feds we’ll pay you back. Trust us”
 
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