I think context matters a lot when it comes to endorsements.
In this context they don’t mean jack to me. The QC is NDSP’s first piece of hardware, to see them pop up in touring rigs immediately was fishy. In all my years of nerding out on gear and rigs, I’ve just never seen it happen before. A pedal is one thing, you can swap out a delay pedal or whatever during a gig, but if the main thing that makes the sound goes down and stops the show, that’s a big issue. Without having any proven track record, seeing them in touring rigs just screamed “sponsored” to me within that first year.
That was on the onset, in that time the QC has not proven to be a reliable piece of hardware for everyone and I’d be REALLY interested to see the over/under of RMA’s at this point. Anyone can go see all the screenshots I’ve posted previously of bricked units, buzzing/crackling units or the blue lights of death. They aren’t small isolated incidents, you can go into the FB user group at any given point and you’re only a couple posts away from this-
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It’s mind blowing to me how a whole community of users can see that happen regularly and the only thing they really have to say is “Support is really great though, they got me a new one in 2 weeks” This should NOT be the bar we hold “professional” gear to. I can absolutely see if this just popped up a couple times, but I think I‘ve got enough screenshots of this crap in the last year to show it’s not just a small amount of users.
So no, the endorsements of 3-4 people who got their units for free, have backups and most certainly have a number to call and have a new unit shipped out immediately without hassle don’t mean anything. While it’s certainly possible the endorsees haven’t had any issues, (except Intervals, unless switching entire rigs mid tour is just something they do for fun) we wouldn’t even know if they did. At the most it’d be Rabea talking up how great support was in helping him out with a new unit, when you know damn well Rabea wouldn’t be making a video for support if he had an issue, they’d just send him a new one.