Helix Amp Models Producing DC

[EOengineer]

Just stating the obvious - its amazing that we have L6 and Fractal folks here who are open enough to respond to these types of inquiries and let us know. They could tell us to go kick rocks but instead they...thank us. What kinda clown world is this?

 

[molul]

 

[jay mitchell]

Haven’t tried via USB or SPDIF but I did test on HX stomps analog outputs and it’s present there,

That's indicative of a significant problem, one that cannot be fixed with a code revision. The analog outputs on any audio device should always be decoupled, e.g. with series capacitors on the outputs. There should be no possibility of DC ever getting to the outside world, even if coding errors in the amp models produce it in the sampled-signal space and it somehow gets past the DACs.

 

[TheTrueZoltan!]

@MirrorProfiles about to fix fractal and line 6 modeling in 2 months time

And don‘t forget his heroic efforts for plugin users.

Legend!

 

[Frodebro]

Just stating the obvious - its amazing that we have L6 and Fractal folks here who are open enough to respond to these types of inquiries and let us know. They could tell us to go kick rocks but instead they...thank us. What kinda clown world is this?

That’s the difference between somebody who truly cares about providing the best product they can, and somebody who serves only as a buffer between the customer and the bean counters.

 

[KingsXJJ]

Nice find! I hope y’all get this solved.

 

[BenIfin]

This issue isn't present in *all* the current HX Amps ? Is it ?

 

[GTR37]

This issue isn't present in *all* the current HX Amps ? Is it ?

No , only the ones he mentioned

 

[BenIfin]

No , only the ones he mentioned

Good to know. That means its not an unfixable hardware problem so should be rectified for Augora - and possibly even HX FW 3.9 whenever it arrives :)

Awesome find and demo by MP and already received and escalated by D.I.

Doesn't get much better than that :)