NGD - with some frustrations and considerations (Update: fixed!)

[Deleted member 3656]

I would absolutely keep it and fix the issue. You can have it exchanged and then find you don't jive the same way with the replacement -- but then it's not a simple matter of fixing minor issues like this.

 

[Deleted member 3656]

Don’t request a different guitar for a nothing thing like this particularly if the rest is great. Imagine sending it back and receiving one that has no faults but the guitar is worse for the sake of a nothing fix.
I see this often, people send back an exceptional instrument for a minor issue and the replacement is way worse but no actual fault.

100%

 

[spawnofthesith]

IMO, that's bullshit! It shouldnt take 10 days to get back to you on a warranty repair. This aint a $150 Jay Turser. Come on PRS, do better!

Also IMO, when someone buys a $2500 guitar, they should receive a personal phone call from someone a few days after to make sure everything is good.

D is your best choice here IMO.

Yeah not exactly how one wants a ngd to pan out lol


I did unbox it again for the deoxit hail mary... no such luck there. But heck maybe tonight ill pull the panel back off and get back in there and start checking again at the resistor to ground like you mentioned... can't hurt. They said if I wanted to do the exchange I could still keep this one til they were in stock so not on a time crunch either

 

[la szum]

All this time pondering, I already would have swapped pickups and refretted with super jumbo frets by now.









jk spawn.

 

[la szum]

Yup. Send that fokker back (it's a sign from the Gods! ) and hunt yourself down a sweet-ass used Core Series.

 

[Byrdman]

Yeah not exactly how one wants a ngd to pan out lol


I did unbox it again for the deoxit hail mary... no such luck there. But heck maybe tonight ill pull the panel back off and get back in there and start checking again at the resistor to ground like you mentioned... can't hurt. They said if I wanted to do the exchange I could still keep this one til they were in stock so not on a time crunch either

If you have continuity on the ground, it's probably the PU.

If it's stuck in split, it could be the PU where one side is the only one connected at the windings. You could check the resistance of both PU's by setting the meter to Ohms and check it. That Trogly YT guy that does Gibson LP's can show you how to do it. He does it on every guitar he reviews.

 

[spawnofthesith]

Yup. Send that fokker back (it's a sign from the Gods! ) and hunt yourself down a sweet-ass used Core Series.

Yeaaaaahh unfortunately a used core semi hollow special would run me an additional $1k, I'm not turning this into a $3500 purchase

If you have continuity on the ground, it's probably the PU.

If it's stuck in split, it could be the PU where one side is the only one connected at the windings. You could check the resistance of both PU's by setting the meter to Ohms and check it. That Trogly YT guy that does Gibson LP's can show you how to do it. He does it on every guitar he reviews.

Good info thank you.... and the ground would be.. what exactly in this circuit?

https://support.prsguitars.com/hc/en-us/article_attachments/36410274929435

I'll check out trogly. If this is a bad pickup then it's absolutely a send back no question

 

[la szum]

$2600 for an S2. WTF?


That's pushing $2750 after Tax, right?

Is this the New Age where SEs are not at S2 prices and S2 prices are now at Core prices?

 

[gearJunkie]

Good info thank you.... and the ground would be.. what exactly in this circuit?

https://support.prsguitars.com/hc/en-us/article_attachments/36410274929435

I'll check out trogly. If this is a bad pickup then it's absolutely a send back no question

 

[JiveTurkey]

I think PRS hires runway model photographers for their guitars. I have never seen a batch of better looking guitar photos for any brand ever. It's not even close.

 

[spawnofthesith]

$2600 for an S2. WTF?


That's pushing $2750 after Tax, right?

Is this the New Age where SEs are not at S2 prices and S2 prices are now at Core prices?

Where have you been? new cores have been north of $5k for ages

and S2 got a big upgrade with all USA parts and electronics in 2024

The best deals on cores are used early 2000s models... I got me '00 cu22 for $1700


I know we differ on our positions on the S2 stuff, but my s2s are just as good as my core. Core just has more "artisan craftmanship" and fancier looking wood

View attachment 48842

Thank you!!

 

[spawnofthesith]

Ok I checked the resistor to ground…. No continuity when the switch is down/in humbucker mode but continuity when it’s up/single coil mode

However, checking the bass pickup switch, it has no continuity in either position, which doesn’t make sense because that switch definitely is doing what it’s supposed to?

So I’m confused lol

 

[spawnofthesith]

As far as checking resistance of the pickups, I skimmed through a random trogly video and didn’t see him doing any resistance tests

But I did this from the Seymour Duncan website:

Just told me what I already know tho, neck pickup changes depending on mini toggle location

Bridge pickup is the same in either toggle location

 

[spawnofthesith]

@Eagle I know you’re in the position that I shouldn’t send it back, and I’d certainly prefer not to… based on the tests I’ve done so far and results any other thoughts or insight you could recommend?

 

[Eagle]

@Eagle I know you’re in the position that I shouldn’t send it back, and I’d certainly prefer not to… based on the tests I’ve done so far and results any other thoughts or insight you could recommend?

If you have firmly established the switch is doing what it’s supposed to and the wiring between all the parts has continuity. Next test the resistor . If you then prove that is fine you are left with the coil tap function in the pickups itself.
You may end up finding that the pickup is faulty and one coil is out. The one that is meant to be switched. One solution is contact the dealer and explain that under no circumstances do you want a different guitar but you want them to repair it.
They should be able to do this as long as you make it clear. The problem is I would start dismantling things at this point and that will void your warranty.

 

[TSJMajesty]

10 days before they even respond

That's bullshit! They need to hire more people. Or at the very least, triage their messages. Because supposing someone has a 15-day return window, and need some type of, either a response, or somehow to stop that 15-day (or even if it's 30 days) clock. Unbelievable.

Otoh, re Andy's comment about getting a worse guitar, PRS is pretty consistent, QC-wise.

 

[TSJMajesty]

I think PRS hires runway model photographers for their guitars. I have never seen a batch of better looking guitar photos for any brand ever. It's not even close.

Idk, EBMM shots are pretty damn good too.

 

[Eagle]

That's bullshit! They need to hire more people. Or at the very least, triage their messages. Because supposing someone has a 15-day return window, and need some type of, either a response, or somehow to stop that 15-day (or even if it's 30 days) clock. Unbelievable.

Otoh, re Andy's comment about getting a worse guitar, PRS is pretty consistent, QC-wise.

Why risk swapping to something that’s potentially worse even for the sake of 10 days?

 

[TSJMajesty]

Why risk swapping to something that’s potentially worse even for the sake of 10 days?

No, that's not what I'm saying. My comment about the time was wrt how long it takes them to return a call.

You have just as much chance of getting one that's a bit better too.

PRS is very consistent with their quality, so as long as he can see what it looks like before he sends it back, I wouldn't think there's any risk.

Besides, that's my opinion on the matter, and I'm not here to argue about it. Some have stated to swap it; some feel like keeping it is the better choice. Oh well. No surprise.

 

[Eagle]

No, that's not what I'm saying. My comment about the time was wrt how long it takes them to return a call.

You have just as much chance of getting one that's a bit better too.

PRS is very consistent with their quality, so as long as he can see what it looks like before he sends it back, I wouldn't think there's any risk.

Besides, that's my opinion on the matter, and I'm not here to argue about it. Some have stated to swap it; some feel like keeping it is the better choice. Oh well. No surprise.

I’m not arguing either, I just want the best outcome for him.