NAD: BluGuitar Amp1 Iridium
- Thread starter 2dor
- Start date
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Richard_G
Roadie
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- 222
I picked up the used Bluguitar Amp1 Iridium.
I was a bit surprised when I opened the package and saw that the previous owner had removed the magnets on the backside. I then noticed that the warranty seal (covering on of the holes for screws keeping the amp together) was broken. More alarmingly; when I turned it on I noticed that the fan didn't start running, but just made a kind of clicking noise in intervals (as if the fan is trying to start, but is not working properly).
I contacted the seller about this. He claims that the fan will only start when the amp has been in use for a while.
But I see that on BluGuitar's support pages they write that the fan on the Amp1 (at least on the Mercury Edition) starts running as soon as the amp I turned on: "We get lots of feedback from AMP1 users who are surprised that the AMP1's fan is running permanently. In fact, the fan starts running as soon as the amp is turned on." (link: https://support.bluguitar.com/en_US...-amp1-fan-to-make-a-very-loud-operating-noise).
@laxu and @2dor (and other owners of the Amp1): Do the fan in your amp start running as soon as the amp is turned on? And is it then running permanently?
I was a bit surprised when I opened the package and saw that the previous owner had removed the magnets on the backside. I then noticed that the warranty seal (covering on of the holes for screws keeping the amp together) was broken. More alarmingly; when I turned it on I noticed that the fan didn't start running, but just made a kind of clicking noise in intervals (as if the fan is trying to start, but is not working properly).
I contacted the seller about this. He claims that the fan will only start when the amp has been in use for a while.
But I see that on BluGuitar's support pages they write that the fan on the Amp1 (at least on the Mercury Edition) starts running as soon as the amp I turned on: "We get lots of feedback from AMP1 users who are surprised that the AMP1's fan is running permanently. In fact, the fan starts running as soon as the amp is turned on." (link: https://support.bluguitar.com/en_US...-amp1-fan-to-make-a-very-loud-operating-noise).
@laxu and @2dor (and other owners of the Amp1): Do the fan in your amp start running as soon as the amp is turned on? And is it then running permanently?
2dor
Shredder
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- 1,285
I can test - gimme a minute
2dor
Shredder
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- 1,285
@Richard_G yeah the fan on mine starts immediately after I flip the switch on.
Richard_G
Roadie
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- 222
Update on my case, fwiw:
With the fan issue and the way the seller responded on questions about that issue - and him also claiming he never opened the amp or broke the warranty seal, while claiming he was the original owner and that no one else had had the amp their possession - I didn't exactly trust the seller or his description of the amp's condition in general.
Thanks to a rather nice buyer protection scheme on the market place we used, I had 24h to inspect the item before my money would be released to the seller. Thus, I was able to raise a dispute and put the transfer on hold while I confronted the seller again. After some discussion, I have now dropped the amp off at the post office to be sent back to the seller and I will have my money refunded.
Thanks again @2dor, your quick confirmation really helped med out here.
With the fan issue and the way the seller responded on questions about that issue - and him also claiming he never opened the amp or broke the warranty seal, while claiming he was the original owner and that no one else had had the amp their possession - I didn't exactly trust the seller or his description of the amp's condition in general.
Thanks to a rather nice buyer protection scheme on the market place we used, I had 24h to inspect the item before my money would be released to the seller. Thus, I was able to raise a dispute and put the transfer on hold while I confronted the seller again. After some discussion, I have now dropped the amp off at the post office to be sent back to the seller and I will have my money refunded.
Thanks again @2dor, your quick confirmation really helped med out here.
2dor
Shredder
- Messages
- 1,285
Pfew - good thing for the buyer protection. Happy to see you found a way out of the sticky situation.
FWIW the Iridium is great - I hope you manage to grab one that's withouth any hidden issues.
norminal
Rock Star
- Messages
- 7,650
Those sound surprisingly close. I would love to see them just combine the Iridium and Mercury, but I’m guessing that will be one of the upsell points for the Amp X?
laxu
Rock Star
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- 7,142
Yeah that's a selling point of the Amp X. After the Helix Stadium announcement it's probably not a product I'm going to get though, the Amp X user interface just seems too far behind.
I don't mind that much that the sounds of the two amps are on different products, when both are very easy to work with and switching between them if each have their own cab is fairly easy to arrange.
Listening to my clips above with a better output system I'm not that happy with how I captured it all, sloppy playing aside. I guess the closed AKG K272 HD's I used to mix them just emphasize some frequencies in a big way, and I need to have some sort of correction next time I use them. You definitely want to turn up your volume if you listen to them.
The differences are definitely a lot less dramatic than in the room, and the feel doesn't come across at all. The Iridium just feels totally different to play than the Mercury. Plenty of merit to both for sure.
I haven't tried the Iridium as a poweramp for a modeler yet, but BluGuitar says on their support page that the Mercury should be better for this as it's a bit more neutral in voicing. Maybe that's why I've always had good luck using it with modelers.
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laxu
Rock Star
- Messages
- 7,142
Sorry I completely missed this. As 2dor said, the fan definitely runs but it should be inaudible after a brief spinup noise at startup. It only gets audible when you are really playing the amp loud for an extended time.
Good that you were able to return it, and hopefully you find a working one.
Did you at least get to try its sounds a bit?
Richard_G
Roadie
- Messages
- 222
No, I didn’t really get to try it, as I wanted to avoid any potential damage induced by me before returning it.
